Dexis Consulting Group (Dexis) invite potential Offerors to submit a proposal and quote for Air ticket agency domestic and international travel Services.

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Overview

  • Category : Hotel & Ticket Service
  • Posted Date : 02/14/2022
  • Phone Number : 0936815255
  • Source : Reporter
  • Closing Date : 03/04/2022

Description

Invitation for Request for Quotation

 for

 Air Travel Agency Blanket Purchase Agreement

 ESP-RFP-002-2022

The purpose of this Request for Proposal (RFP) is to invite potential Offerors to submit a proposal and quote for Air ticket agency domestic and international travel Services. Dexis Consulting Group (Dexis) is currently implementing the United States Agency for International Development (USAID) Office of Transition Initiatives (OTI) Ethiopia Program (Program) on behalf of USAID in Ethiopia. USAID/OTI aims to deliver fast and adaptable support that helps the Government of Ethiopia (GOE) and civil society advance democratic reforms and enhance citizen engagement in the governance processes. Dexis is USAID/OTI’s implementing partner in providing this assistance under the USAID/OTI Ethiopia Program.

The purpose of this RFP is to procure Air Ticket services for annual agreement purpose. This annual agreement award will be carried out under separate contracts.  It is anticipated the selected Offeror shall provide Technical and Financial offers for the following activities:

Evaluation criteria

  Description Weighting
1 Eligibility of Bidders
 1.1  Valid Renewed Trade License for 2021/or 2014 E.C. Mandatory
1.2 Valid Tax Identification Certificate (TIN) Mandatory
1.3 Valid VAT Registration Certificate Mandatory
1.4 IATA Membership Mandatory
2 Financial Evaluation (20%)
2.1 Service fee domestic 10%
2.2 Service fee International 10%
3 Technical Evaluation (Quality of Services

(Consistency, customer oriented, integrity, reputation, flexibility) (40%)

3.1 Responsiveness: Availability of active 24/7 communication channels. Bidders are required to indicate the type and availability duration of their contact person on their proposal 10%
 3.2 Customer management: availability of back-office support and compliance handling policy or guideline. Bidders should indicate their customer management process on their proposal and sit visit may also be conducted  

10%

3.3 Billing system: Credit facility and its period.

Bidders should state their payment term policy

6%
 3.4  Data management, confidentiality, and security standards: what type of data management system is being used and is there confidentiality and security standard?

Bidders are expected to state their data management system.

 

8%

 3.5 Cancelation and refund policy: Availability of cancelation and refund policy. Bidders should state their cancellation and refund policy 6%
 

4

Year of experience in undertaking similar assignment and no of INGO working with.

(20% Points)

 

4.1

 Service experience: working experience with INGO’s.

Bidders are expected to attach at least three reference letters from INGO’s and having a greater number of references will result in getting a higher score

 

20%

 

5

Office Facilities

(Enough Space, Telephone, Fax, WIFI, Generator, post man and other professional and trained staff) (20%).

 5.1 Office facility: Sufficient office space and means of communication (Wi-Fi, Internet Access and availability of

Backup power)

10%
5.2  skilled manpower Trained staff and having organizational structure 10%
Total Technical -80%  
Total Financial – 20%  

Dexis anticipates that this RFQ will result in a Blanket Purchase Agreement (BPA) type of subcontract. Individual Task Orders (TOs) will be issued under the BPA. Hence, Dexis officially invites eligible and interested bidders to contact us at esibids@dexisonline.com  or call us on +251936815255/+251937411932 to get the full RFQ document. The following calendar summarizes important dates in the solicitation process. Offerors must strictly follow these deadlines.

RFP transmitted                            February 12, 2022
Deadline for written questions February 18, 2022, 5:00PM EAT
Answers provided to questions/clarifications (estimated) February 22, 2022
Proposal due date March 04, 2022, 5:00PM EAT

Note: Bidders who would like to get Request for Proposal document, should contact us at esibids@dexisonline.com  or call us on +251936815255 before March 04, 2022, 5:00PM EAT (Eastern African Time).